Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
This Privacy Policy also applies to information submitted through our online forms, including those used in Facebook and Instagram advertisements.
At Sturdy Ventures, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website.
Last updated: December 2024
Privacy Protection Framework
Information We Collect
- Personal Information: Name, email address, phone number, and address when you contact us or request services
- Project Information: Details about your interior design requirements, preferences, and specifications
- Communication Records: Records of our conversations, emails, and service interactions
- Technical Information: IP address, browser type, device information when you visit our website
- Service Usage: Information about how you use our website and interact with our content
How We Protect Your Data
- SSL Encryption: All data transmission between your device and our servers is encrypted
- Secure Storage: Personal information is stored on secure servers with access controls
- Limited Access: Only authorized personnel have access to customer information
- Regular Updates: We regularly update our security measures and protocols
- Data Backup: Regular backups ensure your information is safely preserved
Data Storage & Retention
- Local Storage: Primary customer data is stored on secure servers in India
- HomeLane Integration: Project data is shared with HomeLane as per service requirements
- Retention Period: We retain customer information for 7 years post-project completion
- Deletion Rights: You can request deletion of your personal data at any time
- Archive Process: Completed project data is archived with restricted access
Information Sharing
- HomeLane Partnership: Project details are shared with HomeLane for service delivery
- Service Providers: Trusted partners (installers, logistics) receive relevant project information
- Legal Requirements: Information may be disclosed if required by law or legal proceedings
- No Commercial Sale: We never sell your personal information to third parties
- Consent Required: Any other sharing requires your explicit consent
Cookies & Tracking
- Essential Cookies: Required for website functionality and user authentication
- Analytics Cookies: Help us understand website usage and improve user experience
- No Third-Party Ads: We do not use advertising cookies or track for marketing
- Cookie Control: You can manage cookie preferences through your browser settings
- Session Management: Cookies help maintain your session and preferences
Your Rights
- Access Rights: Request to see what personal information we have about you
- Correction Rights: Request correction of inaccurate or incomplete information
- Deletion Rights: Request deletion of your personal data (subject to legal requirements)
- Portability Rights: Request a copy of your data in a portable format
- Objection Rights: Object to certain uses of your personal information
Our Commitment to Data Security:
We implement industry-standard security measures to protect your personal information. As an authorized HomeLane dealer, we follow strict data protection protocols and only share information necessary for service delivery. Your trust is paramount to our business.
Important:
This privacy policy applies to Sturdy Ventures services. For HomeLane's privacy practices regarding their platform and services, please refer to HomeLane's official privacy policy. By using our services, you consent to the practices described in this policy.
Privacy Concerns? Contact Us
Call Us
+91 79410 57743Data Protection Officer:
For any privacy-related concerns, data access requests, or questions about this policy, please contact our Data Protection Officer at the above contact details. We will respond to your inquiry within 30 days.